Privacy Policy

1. Who we are

Qash Labs is operated by Ashrad International LLC, Sharjah Media City, Al Messaned, Sharjah, United Arab Emirates. Licence No. 2220162.

Qash Labs provides AI automation, operational improvement and advisory services for businesses.

For privacy-related questions or requests, contact hello@qashlabs.com.

2. Information we collect

We collect information you provide directly when you submit a consultation or contact form, contact us by email, phone or WhatsApp, or otherwise communicate with us about our services.

• First and last name
• Work email address
• Phone or WhatsApp number
• Company name
• Job title or role
• Industry and approximate company size
• Services you are interested in
• The business problem you would like help with
• Systems or tools involved
• Project timeline or urgency
• Any other information you choose to provide

Please do not submit confidential, sensitive or unnecessary personal information through our initial website forms.

3. Website and analytics information

Some technical information is collected automatically when you visit the website.

• IP address
• Device and browser information
• Approximate geographic location
• Pages visited, time and date of visits
• Referral source and website interactions
• Advertising and campaign information

We use analytics and measurement tools, including Google Analytics, to understand how visitors find and use the website and to measure the effectiveness of our marketing. Where required, non-essential cookies are subject to your cookie preferences.

4. How we use information

• Respond to enquiries and consultation requests
• Determine whether our services are relevant to your business
• Communicate with prospective and existing clients
• Provide and improve our services
• Understand how visitors use the website and improve its performance
• Measure marketing and advertising performance
• Maintain website security and prevent misuse
• Keep appropriate business and communication records
• Meet applicable legal or regulatory requirements

We do not use information submitted through the website for unrelated purposes without an appropriate reason.

5. Cookies and similar technologies

The website uses cookies and similar technologies for essential functionality, analytics and measurement. Some cookies are necessary for the website to operate correctly; others help us understand website usage or measure marketing performance.

Where cookie preferences are available, you can use them to manage non-essential cookies. You can also control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Google Analytics and advertising measurement

We use Google services, including Google Analytics and advertising measurement tools, to understand website traffic, visitor behaviour and campaign effectiveness.

These technologies may collect information about your device, browser, interactions with the website and how you arrived at the website. Information collected through third-party services is also processed according to the privacy terms and settings of those providers.

7. How we share information

We do not sell your personal information.

• Website hosting and infrastructure
• Email and business communication
• Analytics and measurement
• Customer relationship management
• Automation and workflow services
• IT and security services
• Professional services where required

We provide access only where reasonably necessary for the relevant service or business purpose. We may also disclose information where required by law, regulation, legal process or a competent authority.

8. International processing

Some technology and service providers we use may process or store information in countries other than the country where you are located. Where this occurs, we take reasonable steps appropriate to our role and the services being used to ensure personal information is handled appropriately.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records and meeting legal or regulatory requirements.

Retention periods differ depending on the type of information and the reason it is held. When information is no longer reasonably required, it is deleted, anonymised or securely disposed of.

10. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website, internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your privacy choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of information in certain circumstances
• Restriction of certain processing
• Information about how your information is being used
• Withdrawal of consent where processing is based on consent

The availability of particular rights depends on applicable law and the circumstances. To make a privacy request, contact hello@qashlabs.com. We may need to verify your identity before completing certain requests.

12. Third-party links

The website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy information provided by those services before submitting personal information.

13. Children's privacy

The website and our services are intended for businesses and professional users and are not directed toward children. We do not intentionally use the website to collect personal information from children.

14. Changes to this privacy policy

We may update this Privacy Policy when our website, services, technology or legal requirements change. The latest version is published on this page and the date above is revised accordingly.

15. Contact

Qash Labs, operated by Ashrad International LLC, Sharjah Media City, Al Messaned, Sharjah, United Arab Emirates. Licence No. 2220162. hello@qashlabs.com